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Twisha Consultants Pvt Ltd. Privacy Policy

Last updated: 15th May 2026 Twisha Consultants Pvt Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our website address is: www.cliftel.com

Who We Are

Twisha Consultants Pvt Ltd, is the parent company of Cliftel. Cliftel is a digital marketing agency providing SEO, Paid Ads, and Social Media Marketing services. We act as the Data Controller when we collect and use personal data through our website and services.

What Personal Data We Collect

We may collect and process the following categories of personal data:

1. Personal Information

We may collect personal information that you voluntarily provide when you:

Fill out contact forms or request consultations

Subscribe to our newsletter

Book a strategy call or consultation

Email us directly

Apply for services or job opportunities

This includes name, email address, phone number, company name, job title, and any other details you choose to share.

2. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring webpage
  • Pages visited and time spent
  • Clickstream data

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences
  • Analyze site usage
  • Track campaign performance
  • Prevent fraud

You can manage cookie preferences through your browser settings.

4. How We Use Your Information

We process your personal data to:

  • Provide and Manage Services: Deliver the services you request, including processing lead capture information (such as name or business details) to provide Strategy Call bookings.
  • Communicate: Respond to enquiries via our support team.
  • Improvement: Use usage data for quality assurance and to improve our website and marketing.
  • Compliance: Comply with legal and regulatory obligations.
  • Marketing Communication: We send marketing emails (with your consent)

5. Who We Share Your Data With

We may share your data with:

  • Our employees to schedule consultation sessions.
  • Third-party service providers such as Google, Meta, and email/hosting providers, who act as data processors on our behalf.
  • Legal authorities where required by law. We do not sell your personal data to third parties.

6. Cookies

We use cookies to improve website functionality, analyse traffic, and personalise content/ads. You can manage cookie preferences via our cookie banner or in your browser settings. Please see our Cookie Policy for more details.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • SSL encryption for data transmission
  • Access controls

However, no online transmission is 100% secure.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting obligations.

  • Marketing & Lead data: Retained until you withdraw consent or it is no longer necessary for the legitimate interest of managing the inquiry.

10. Know Your Rights

Access and Correction

Contact us to access, correct, or delete your personal information. Reach out at sales@cliftel.com

Opt-Out

Unsubscribe from marketing emails using the “Unsubscribe” link or by contacting us.

Cookies

Manage cookies through browser settings or our cookie consent banner.

11. Changes to this Policy:

Any modifications to our privacy policy will be posted here and will take precedence over this particular version. To be safe, we advise you to read this page each time you use the website to make sure it continues to meet your standards.

12. How to Reach Us:

Please send us an email at sales@cliftel.com if you have any queries about our privacy statement or would like to know what data we hold about you. You can ask us to delete your information from any lists we manage or you can request it to be fixed if any factual mistakes in that information.